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  1. #1
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    Terminated care-now angry emails..reply?

    Hey all,

    I terminated care for a family a couple of weeks ago.
    The Dad sent me an angry email this morning criticizing me and just in general ranting. Should I reply at all?

    So frustrating and upsetting
    Last edited by Daycare123; 04-04-2014 at 12:15 PM.

  2. #2
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    I wouldn't reply... I would add his email address to your junk pile or block list. Don't engage.

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  4. #3
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    Smart of you to think before you sent the reply. I think I would ignore his rant.
    You know you termed for the betterment of your daycare. Let Dad vent and you not replying shows who is the mature person.

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  6. #4
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    Thanks for the quick replies!
    I think I will send a very short email tomorrow saying thanks for sharing thoughts and take care.

    This just makes me sure I did the right thing.
    Last edited by Daycare123; 04-04-2014 at 12:18 PM.

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  8. #5
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    I would likely respond but in a mature manner, keep it short and not be defensive at all. Something along the lines of " I am sorry you feel this way. I enjoyed looking after xxx and did it to the best of my ability but unfortunately it didn't work out. I wish her all the best in her new daycare. Take care"

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  10. #6
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    Thanks so much everyone
    Last edited by Daycare123; 04-04-2014 at 12:17 PM.

  11. #7
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    WTH? i hate parents who are so quick to criticize you when you terminate care, even though you did your best for their kid. i just went thru this.

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  13. #8
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    I don't get why you would want your child somewhere that isnt a match for them. Like thats why there are different kinds of daycares!

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  15. #9
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    I am so glad you guys were online! Thanks you!
    Last edited by Daycare123; 04-04-2014 at 12:19 PM.

  16. #10
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    What was he so angry about? I agree with 5LM. I would reply in a calm and respectful manner. He might be upset because he wants his child in your care. Maybe he can’t find another dcp and is angry at the whole situation and unfortunately people take it out on the wrong person. If he replies to your reply and still upset I would then ignore. But sometimes calming words, calms the storm. He will get over it. Let us know how it goes.

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