Doesn't sound snotty at all, that's exactly my feeling. I also especially agree with the way you take things case by case.
Unfortunately this can blow up in our faces in that you give an inch but they take a mile. I still prefer to do things this way though. Everybody deserves to be given the benefit of the doubt and a helping hand occasionally.Even though I charge per day, I have had VERY few who were here open to close because I ask they pick up within a reasonable time after their shift has ended. I don't charge a late fee until my official closing time though because there are days that a parent will ask if it's okay if their child stays here longer so they can do an errand, attend a meeting, go to a dr's appt etc. As long as it doesn't become a daily or even weekly thing, I don't mind as they are paying for the day.![]()





































