I had a little boy start here at age 1 and all he knew at home was French. He learned English here and I can't believe we survived. He screamed for 2 1/2 months. Not crying - screaming! It was horrible. These poor little children are left at a strange place with strange people and don't even know the language? Of course they freak out. Why don't parents think of these things.

Do whatever you have to do. Maybe this family can find a caregiver who speaks their language, that would be a better idea.