I agree, good for you!! Changing the way we do things is a good thing and something that all business owners do from time to time.

I've changed my hours and my rates (hours for everybody but rates only for new clients). I now request 4 weeks notice instead of 2 for end of care, I now request a 1 week deposit to be used towards the last 4 weeks instead of no deposit at all and I've added a termination clause to my contract. I'm sure there are more changes I've made as well but that's all I can think of