Last night at 10 pm I get a text from dcm who is supposed to be dropping off a payment for dcks today. She is complaining she can not afford to pay me , as she had to pay another provider for 2 days of alternate care . She has a signed contract which states I have 6 personal/sick days a year and since September I have used three days due to my pneumonia .
I feel I have been more than fair with her , I have her a reduced flat monthly rate , I accomadated time changes and have been very lenient on dcks coming sick , and I allowed her to split her payments up bi-weekly . The only problem I have encountered with her family is having to "remind" her every payday and dealing with her kids being non stop sick !!
I texted her last night and reminded her about the contract , offered to break this payment down ( 1/2 this week , 1/2 next week ) but she ignored my text . I finally concluded that is was late (10:45 pm ) and I'm sick and was going to bed .
I have heard nothing today , I am thinking I will just organize all her dcks items and get her to pick them up . I am wondering I still have 3 days left for this month which have been paid , do I just inform her after the 3 days I won't be accepting them anymore or because she breached the arranged bi-weekly payment arrangement I can just be done ?
I am currently charging $150 more for the same position and none of my other families have had any issues with these sick days !!
I find it frustrating that this is the family that brought in the infection !!
I'm not feeling good and I'm trying to be level headed but right now just feel like closing down ! This is ridiculous trying to work with someone who is not returning my text !!
Ugh !