Petty complaints...

[nschildcare]

After going through many of these threads I am really shocked about some of the petty complaints that many providers are making about their families. I am Program Director at a large daycare in downtown YYC which has a lengthy waitlist, well compensated staff with a high quality of care. We make many accommodations for our children and families that is not always convenient, but we do it for children because that's what we are being paid for and it is our passion. Providers need to remember that you are being paid to provide a service, not doing them a personal favor.

Actually, I being paid to provide a specific service, that may or may not be what a family needs. I extensively go over these during the interview process and then a parent is free to decide whether or not the services that I provide meet their needs.

I am one person, working by myself, with a small group of children. I can't (and won't) be everything to everyone and I am okay with that, as are the parents that choose me.

I would think it is much easier to be accomodating in a centre where you have multiple workers. I often refer parents who want different 'services' to centres.