I used to work in a few daycare centres. I can assure you that in each of the high quality, well sought out daycares I worked at the staff complained about much the same issues. As the director you are protected from the grumblings...you're the boss. Staff don't grumble to the boss and expect to keep their job.
The benefit of a daycare centre is having coworkers to help deal with the annoyances and "petty complaints". The director deals with the finances, the chef deals with the food the staff deal with the other issues. Your staff don't have to track down and beg for their pay when a family decides to pay late. As home daycare providers we work alone...sure we complain to our spouses but they don't fully understand. We come here because we are understood.
Sure we grumble...but we do love our jobs.
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