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  1. #1
    Shy
    Join Date
    Apr 2013
    Posts
    22
    Thanked
    5 Times in 3 Posts

    Hey!! No ones answering (reviews disappeared)

    Ok so frustration has set in! I have attempted to contact admin & tech support via email. Both emails have been left unanswered. Maybe some one else can help, up until recently I have had parents reviews on my listing. I noticed last week that I had NO Parent reviews anymore.

    Do they expire? Makes no sense to me that this would be the case. How can I get them back?

    Someone? Anyone?

  2. #2
    Expansive...
    Join Date
    Nov 2011
    Location
    Ontario
    Posts
    775
    Thanked
    244 Times in 166 Posts
    Yeah, that's weird. I wonder if the parents have the option to come back and delete them?

  3. #3
    Euphoric !
    Join Date
    Feb 2011
    Location
    Ottawa, Ontario
    Posts
    4,499
    Thanked
    1,468 Times in 1,125 Posts
    Make sure on your listing that you have ticked the box that says show reviews - otherwise they remain hidden. It is possible when you updated something on your listing that that box is no longer ticked.

  4. #4
    Starting to feel at home...
    Join Date
    Feb 2011
    Posts
    244
    Thanked
    59 Times in 49 Posts
    Did you recently change your phone number??? Parent reviews are linked to your phone number.

  5. #5
    Starting to feel at home...
    Join Date
    Feb 2011
    Posts
    244
    Thanked
    59 Times in 49 Posts
    FYI this happened to me. I ended up emailing them my old phone number and new one and they linked up the reviews

  6. #6
    Expansive...
    Join Date
    Nov 2011
    Location
    Ontario
    Posts
    775
    Thanked
    244 Times in 166 Posts
    Just saw on another local forum that someone else was having daycare bear review issues...seems like a glitch!

  7. #7
    Shy
    Join Date
    Apr 2013
    Posts
    22
    Thanked
    5 Times in 3 Posts
    its been fixed or will be soon. Its because I changed my contact number, thats why I lost my reviews. Admin is attempting to fix it, thank you problem solved! yay

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