She had some issues with late pick ups and late payment. We had an illness go through the daycare and she was mad at having to pay for his sick days. During a phone call she asked if I'd be getting a sick note from the doctor and become quite rude. The conversation went badly when we laid everything out on the table. She accused me of charging her more than the others ( I wasn't AND she was even getting away with not paying the late pickup fee almost daily because I thought I'd do her a favour) and treating her child differently (absurd!). First time ever that I terminated care!! I've never dealt with a person as self entitled as she was!
I knew when I signed her on, she would likely be the first person I needed to terminate and I was right!! Always trust your gut. As much as the situation sucked, she did teach me a few good business lessons lol

































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