Sometimes when a new caregiver starts her business she takes clients just to get going and finds out she is in over her head and must make changes. Personally, I would not interview anyone who needed a pickup time after about 4:45 but that's because my entire group is gone usually by that time. There is a learning curve to this job and this new caregiver is just at the beginning of it. When she finds out things won't work for her she is going to have to make changes.

Sorry that this happened to you, but not every family is a match for every caregiver and that's why families must due their best to find their best fit. We must find our best fit for our daycares.