It's annoying, yes, and an unfortunate aspect of this profession that clients can just up and leave. Experienced or not though, I think the Mom's questions were reasonable (wouldn't you want to know how your child is put to sleep?) and as a new Mom I might be tempted to listen if my baby was still crying after I closed the door behind me. In fact, when my son started preschool I DID wait out in the hallway to see how long he was upset for after I left. I only did that a couple times, but it made me feel better to hear the staff loving on him.
In the future, I would not allow food to be brought in from home if it bothers you. It also makes the day go more seamless if everybody is just eating the same thing.
It does sound like the dcm was following your policies, and was very agreeable with forfeiting the deposit with no fight. And just like sometimes we need to make changes in our lives for what is best for our families, it sounds like she made this call here as well. So, while it all sucks, it just needs to be chalked up to a "blah" part of this job. Hopefully, the turn around is that you get your ad up and a dream family comes along to fill that space! I do understand your frustration though, it's so hard not to take things like this personally!!
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