To answer your question mickyc - I accepted the drop-in rate for the one day and did not enforce them paying a full week, because in this particular situation I didn't care to make things harder than they were. As a business person I strive to ensure I am not stepped on, and have learned many lessons from 9 yrs of being self-employed. Truthfully I was trying to make it easy for the family as they were a great family and it was just a situation where things didn't work out. I was also making my life easier as I was done with the crying, so if they were able to take extra time off (when they had expected him to be with me all summer) then in effect I figured they were doing me a favour. Lol. If it was a different family or the situation had been different, then I'm sure my take on it would also be different, but that is the beauty of running your own center. You can make exceptions to the rules right. I'm comfortable with how things turned out as disappointed as I am that this little guy couldn't stay. Such is life.
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