Hi everyone, can you please advise me with an issue I have encounter, I recently had an interview with a lady who wanted part time daycare for her 2 years old daughter only two days a week and she mentioned her mom was doing the dropping and picking up so I took her deposit, and a cheque for October when she came to the interview she didn't bring the girl and I asked her where was she? she said grandma is taking care of her so she agreed to stay in my daycare beginning October 1st, she phoned me last week that she wanted to visit with the daughter to see my place and to meet me I agreed she came by on Monday and surprisingly with her mom as well I didn't mind because I needed to meet her as well because she was doing the droppings anyway then both came into my daycare and my other kids were misbehaving because they knew somebody stranger was in daycare, they seem not to like it because the other children were out of control I was so stress out so today was the first day of daycare the girl never showed up not even a phone called and I went to my computer and found a email saying that my daycare is not a good fit for her now she said just rip my cheque and does it. What do I do? I lost another family just because of her should charge for the full Month she signed contract and everything please help I need to know soon. thank you so much for reading. I'll wait for your helpfull response.