Good day everyone,
I just recently opened a home daycare and this forum has played a very important role in learning. I thank you all for sharing your experiences as it became a learning tool for me. Your advises to someone new like me were and still are greatly appreciated. In this regard, I would like to ask for your advise what would you usually do in this situation.
a. I have a "Before and after school care"
In my contract, I have this:
"Payment in full is required for each week regardless of your child's attendance."

However, in the Parent's Handbook, I have this: ( a bit more specific of type of absence)
"For all types of care, fees remain the same regardless of absence due to statutory holidays, severe weather condition or illness."
Question: If you are the parent, would you be assuming that you will not pay during the school christmas break? As a caregiver, would you be asking for payment.

b. I also have a "full-time" infant. Family members will be in town and noted that they will be caring for her during the last week of December.
Question: Same clause in the contract and Parent's Handbook, am I right to still expect for full payment?

c. For school age care, Do you find that these two clauses are still vague and need revision to cover PD days, christmas holiday and March breaks?

Again, your input will be greatly appreciated.