I agree, do your research!!
I used H&R for many years in a different city and had no complaints!. I moved where I am now and had nothing but issues with the local H&R!! I switched to the lady I have now (she's done my husbands family taxes for years) and couldn't be happier! She knows the dc tax rules, is friendly, able to answer my questions year round and is cheap!! I will be terribly sad when she fully retires
I should mention though, I tally up all my stuff for her and she puts the figures where they need to go and tells me how to go about things and what I can claim and what I can't. I'm very organized in respect to my dc so this works great for me! I tallied my stuff up for H&R too but they entered it all wrong and never double checked anything unlike the first H&R I went too. All depends on the person you get I guess!


































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