Agree! Good for you! I also redo my contract yearly for that exact same reason. I am really pleased to hear your families actually read it! LOL I did a big change last year to my part-time policy and the one family I had that was part-time didn't read it and of course when they began switching days around but I continued to charge them for the original days they had booked as well as the new ones they got all confused (and slightly upset). I emailed her the part in her contract that stated she is to pay for all original days booked and any switched days will be considered additional days. Needless to say they quit switching days immediately!! They did end up giving their notice and it was sad they left but I didn't like their schedule being all over the place.