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  1. #21
    Euphoric !
    Join Date
    Sep 2013
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    I agree with most of the other ladies....it sounds like you have a great provider. I don't think the letter was offensive or rude but the problem with text is that it's read in a tone that the reader sets instead of the writer. I think she was being professional and standing her ground with you and gave you the letter as a nice reminder of the contract that you signed. It sounds like she is a good person in other areas of caring for your child so I assume she didn't mean for the letter to get you as upset as it has.

    FWIW, I myself have one family grandfathered in on some rules and one of them is the rate. Some know she has a different contract and some don't. I don't think it's anyone's business though so if I found out a parent was "snooping" than ya, I'd be a little annoyed whether it was right or wrong to feel that way. If it's just a conversation at pick up and it comes out than oh well, no big deal as it's not a huge secret and if asked I would tell the truth anyways. How did you find out about the other families arrangement? I once had a mom see another mom's newsletter and she read it wrong and asked me in a very accusing tone why they were paying more....HUGE miscommunication on her part because they paid the exact same but the way she brought it up with me turned me off of her completely!! I don't enjoy caring for families like that. This, plus so much more, all came about in a phone call and I terminated care with that family during that phone call!! I have never ever ever done that (haven't terminated anyone actually!) but I will not be disrespected in my own business in the way that this mom did to me.

    If you have a good provider, my advice is to think long and hard about which battles you want to pick. Quality care can be hard to find and I wouldn't want to loose a great provider because it was ME that wasn't following the contract that I agreed upon.

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