I agree with the others, I think it's time this family finds another daycare. You have been more than generous with her (15 free days a year is A LOT! Especially if you have a year where all families use them all!!)
I don't think it's fair to the new family if you now say "sorry the spot is not available anymore" nor do I think you should give the old family their spot back anyways. It will just show her that she's boss and you will do anything to take them back.
I assume the new family is starting in July? I've had a family sign on a couple months before the spot opened and I just got them to fill out all the paperwork and pay a deposit (which is a week's worth) and they signed knowing it was non-refundable if they chose to go elsewhere in the meantime but once they started with me, it then would be applied to their last week in my care. It all worked out fine.
I wouldn't be surprised if this mom pulls her child out before the end of the school year though. Don't let it bother you!! Let her go...she doesn't sound like a respectful client.

































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