What should I do?

[Elly]

Also want to add - do you not have a late pick up fee? I charge $1 for every minute past 5. Once it is 5:20 then it is full days rate. I also would not even let it get to that point. I would start phoning or texting by 5:05! My contract reads that a reserve the right to terminate care in the event pickups are late.

I don't have a late pick up fee, but I think I'm going to start. All my clients have been so wonderful, I never felt any need for it. Thanks for all the great advice!