I don't give away any free days as far as the child's vacation goes or stat holidays. They pay to hold their spot open, regardless of attendance. I was burning out working 10 hr days, and not giving myself enough personal vacation time. I shortened to 9.5 hrs, gave myself 4 weeks vacation(2 of which are fully paid) I have always charged for stat/civic holidays, and I am closed on those days. I would say with any new clients, that you reduce the free days or eliminate them completely. Perhaps you could reduce the free days with existing clients if your contract allows you to make changes whenever, or on a specific date. My clients can only attend a maximum of 9 hrs a day, so I would start putting a max. on the hours that they attend, and cut back your operating hours. I could never do a 12 hr day, and then an extra 1-1.5 hrs afterwards to cook/clean/prep art/program/admin duties/errands etc. The extra time you put in after you close really adds up. You will burn out very quickly with the policies as they are now. Put some value on your service, and cut back. You may lose clients, but those who see value in your service will treat you accordingly. Ultimately, your mental/physical health is the priority.