Do you have a schedule of your day as part of your parent policies? Mine states that arrivals & free play time is 7:15 to 9 am, then snack at 9 am. This shows that I don't give breakfast. You could also add a note to about how the child must arrive for the morning ready for the day, including already having had breakfast. If you don't have a schedule you could distribute one to parents as an amendment to your policies and get parents to sign off that they have read it.
At the same time you just need to tell the families you have issue with that you cannot provide breakfast, as it is too busy due to drop offs. It isn't always easy having these conversations, but I have found face to face the best way to deal with anything.

































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