Quote Originally Posted by Tania View Post
I'm just wondering what everyone's late pick up fees are? And do you change them even if they are 5 min late?
$1 a minute immediately after close. 1 min late, is still late. No "free" period otherwise some parent will always pick up 4 mins late.

Also do you charge a late pick up fee if they are late for normal scheduled pickup (4:30) even tho you are open till 5 but don't always have kids till 5?
No. I think that is petty. Day care has open hours like any business. Although everyone drop off a different time, not a big deal if sometimes they need to come bit early or stop off and do errands after work, as long as they don't get here before open time or after closing, what big deal?
Only time I'd do different is if I am opening early for someone, then I would be on condition they picked up equally early. So, I open at 7.30-5pm. If someone want 7am drop off, it would be on condition they picked up by 4.30pm and if they were late, fees would apply from 4.30pm not normal 5pm.

I'm re-doing my contract/book for next month and want to make some changes, right now I change $5 for late pickups but have never made parents pay!
Make parent pay every time. If you want to be flexible, then let them off second time but never first time. If you don't enforce you contract, why expect parent to stick to it? Send clear message first time, and every time and if you want to let them off in future you can but at least they not expect not to pay.

I want to cut down on late pickups with the busy summer months coming so I thought re doing my contract and out lining late fees might help!!
It will only if you enforce it. If you add into contracts but never apply, then it empty threat of no consequence.
Thanks everyone