I think you are spot on, suzie. The reliability factor is very important. I too, haven't taken many days, I was sick once for 2 days and closed a couple of years ago in Jan. when the furnace broke. I tell this to parents when I inverview, that I have a provision in my contract that I might close for a good reason but I've only done it twice in nearly 10 years. Rules about time off are different here, and we aren't required to write the closures in our contracts, but I do. We have to close on 8 stats and we also have 17 mandatory vacation closures every year. I put them all in the contract so they have the dates for my two week holiday in the summer a year in advance. That doesn't mean they pay attention, and still ask throughout the year, "when are your holidays?" But at least I know they've had their notice.


































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