Thanks Play and Learn. These clients are actually only with me until january as they have decided to put the child in a daycare centre. The child is extremely challenging in many many ways, but I have had her since last March and thought I can manage until January...but when the parents are disrespectful on top of it all, it makes me wonder if I should bother. At the very least I think I will let her know how I feel about it as you suggest...otherwise I will sit here and fume.