Parent accusations

[2nd mom]

Have being offering childcare fro 38years and have dealt with this type of issue many, many times, first off, a job as a childcare provider is considered a low class job even though we are offering a service which I feel is more important than lots of high paying careers. Lets face it if something goes wrong in our line of work it could be life changing for everyone. So being treated like a moron seems to come easy with some parents, I however have learned over my many years to respond in a mature and adult like manner as I explain one time only that I'm not responsible for whatever they may be accusing me of and if they have a concern with my trustworthiness or honesty than they need to make arrangements for other care. I explain I do not wish to discuss the issue again. If they trust me with their child for 10 hours everyday but can`t trust me with their clothing, dressing them, feeding them, etc.... there is a problem. What ever you do don`t lower yourself to their standards as its what they want. It takes very special people to care for and love other peoples children everyday while providing love, safety and life skills and I have found after 38 years that some times parents don`t like the fact that we provide more than they may receive at home. Smile through it all, hold your head high, as the children are really all that's important. Good Luck

[carla]

all of our familys sign a zero tolerance of abuse contract

[Care]

all of our familys sign a zero tolerance of abuse contract

That's a great idea! I would be interested in hearing how you've worded that? The children I can handle, but some parents......

[Momof4]

You have to demand respect to get respect. I have it covered at the end of my contract:

Termination of Agreement/Contract__________

Two weeks verbal and written notice by the home childcare provider or parent is required to terminate this agreement. Payment by the parent/guardian is due for the notice period regardless of whether or not the child is brought to daycare.

Failure by the home childcare provider to enforce one or more terms of the contract does not waive the right to enforce any other terms of the contract. I reserve the right to enforce or waive any term at my discretion after considering the family situation involved.

The following are grounds for immediate termination and deposit may be forfeited and become the property of (me):
 Failure to pay tuition fees on time
 Failure to pay late fees
 Dishonesty
 Abusive language by parent or child
 Excessive aggressive behaviour by parent or child
 Failure to follow policies
 Failure to provide requested information, signed contract or medical form

There will be a one month probation period for newly accepted families and if the contract is terminated by either party within the first month payment is only required for the days for which childcare was provided.

[mom-in-alberta]

I like your verbage momof4.... might "borrow" some of it for my contract!

[greenborodaycare]

I had a new kid last month. She peed in her pants and her mom said something must be wrong with my house cause she peed in her pants. She isn't here anymore. lol

[greenborodaycare]

LOL! that would have been an AWESOME reply< yeah sorry i had to have it and wear it trick or treating then roll your eyes and stare at her waiting for her to come up with a response

[Momof4]

I like your verbage momof4.... might "borrow" some of it for my contract!

Feel free to borrow, that's why I posted it. Someone else helped me write that when I started in the business because I didn't have a clue how to word it so I'm paying it forward.

I don't have anybody asking me any questions about anything that happens here. I tell the parents my plan for the day every morning or earlier if it's something really special. I quickly update parents about what happened throughout the day at pickup time or I email sometimes about the babies when they are transitioning to give new dcMoms peace of mind. I let them know how any little bruise might have happened.

You have to garner trust right away when you have a child start at your daycare, but if you're dealing with a problem parent then don't stress about it. I have one client where the parents couldn't care less what happened in their daughter's day so I don't even waste my breath. It makes me so sad. However, I know they trust me completely.

[sunnydays]

Since this thread was dragged back up (lol), I will update and say that I ended up terminating the family in question. I first confronted them with my unhappiness with their rudeness and then it went downhill from there...they started complaining about my lack of communication (which is laughable at best...I communicate more than any provider I know and actually spent way too much time communicating with this particular family...in addition to my nightly emails telling all about our day and telling the dad at pick-up how the child slept, ate, pooped, etc, the mother actually seemed to think I should send her an individual email with her child's details every day!!!). In addition to this, the child was extremely challenging from day one and was getting worse and worse to the point that I was a stressball by the end of each day. I terminated and I am so glad I did! My life has been peaceful, daycare has been enjoyable and the stress is gone! All kids misbehave sometimes, but the group I have now all put together do not misbehave as much as that one child. Since this child was my first daycare child, I didn't actually realize how calm and enjoyable daycare could be until she was gone! By the way Greenboro...I had the same issue with the peeing the pants and parents asking why it only happens at my house (the kid was 23 months)! Grrrr!

[Skysue]

Since this thread was dragged back up (lol), I will update and say that I ended up terminating the family in question. I first confronted them with my unhappiness with their rudeness and then it went downhill from there...they started complaining about my lack of communication (which is laughable at best...I communicate more than any provider I know and actually spent way too much time communicating with this particular family...in addition to my nightly emails telling all about our day and telling the dad at pick-up how the child slept, ate, pooped, etc, the mother actually seemed to think I should send her an individual email with her child's details every day!!!). In addition to this, the child was extremely challenging from day one and was getting worse and worse to the point that I was a stressball by the end of each day. I terminated and I am so glad I did! My life has been peaceful, daycare has been enjoyable and the stress is gone! All kids misbehave sometimes, but the group I have now all put together do not misbehave as much as that one child. Since this child was my first daycare child, I didn't actually realize how calm and enjoyable daycare could be until she was gone! By the way Greenboro...I had the same issue with the peeing the pants and parents asking why it only happens at my house (the kid was 23 months)! Grrrr!

It only happens at daycare because they are having sooo much fun they hold it until the flood gates open up!