Quote Originally Posted by mom-in-alberta View Post
I like your verbage momof4.... might "borrow" some of it for my contract!
Feel free to borrow, that's why I posted it. Someone else helped me write that when I started in the business because I didn't have a clue how to word it so I'm paying it forward.

I don't have anybody asking me any questions about anything that happens here. I tell the parents my plan for the day every morning or earlier if it's something really special. I quickly update parents about what happened throughout the day at pickup time or I email sometimes about the babies when they are transitioning to give new dcMoms peace of mind. I let them know how any little bruise might have happened.

You have to garner trust right away when you have a child start at your daycare, but if you're dealing with a problem parent then don't stress about it. I have one client where the parents couldn't care less what happened in their daughter's day so I don't even waste my breath. It makes me so sad. However, I know they trust me completely.