We have to follow the Educational Childcare Act for the rules around the daycare but we also have to follow the Consumer Protection Act which covers all contracts between a consumer (parent) and a business (me.) It would also cover me if I had a contract with a business and I was the consumer. I don't know if the other provinces have consumer protection laws too.

The Ministry that deals with the daycare system, (Minister of Families) understands this is a problem for us, specifically, but they can't just change the Educational Childcare Act without also changing the Consumer Protection Act too, and they aren't in charge of that law. Just government bureaucracy with us caught in the middle.

We are also very limited in what we can charge for an early cancelation penalty. It's 10% of the amount remaining in the contract (contracts must have an end date) or $50, whichever is less.