Flustered!!!!

[bright sparks]

Do they want to switch back and forth all the time, or is this possibly that they genuinely need different days ongoing due to a change in circumstances and need to amend their contract? I understand your standpoint, but I don't think they are out of line for asking, why wouldn't they. It's about how you enforce your contract that will be the deciding factor of how they follow it.

[Tinyones1981]

Its a case of this pops up and that pops up, is there a way we can switch this day for that one instead. So when something comes up they notify me and then in turn say can we switch this day. We have had the talk twice now and I've told them that there is no day switching, yet they still ask.