The problem is they essentially get a full time open slot for the price of part time pay. Tell them they must have set days. If they need additional days then they can ask BUT the additional days will be at x amount per day. Tell them you can't switch for the same money but you may be able to accommodate an additional day.
Explain to them that if you allowed every client to have access to all five days but only pay for three you would go nrole. Tell them every client wants the deal they are asking for. Tell them you have never met a client who, if offered, they would just agree to give three days pay.. pick and choose on a day to day basis what three days of the five they would need and then pay for a forth or fifth day should they not be able to get free care on the fourth or fifth day. Tell them what they are REALLY asking for is drop in care for the price of part time care.
EVERYBODY who uses daycare wants access to all five days but only pay for the days they use and only let the provider know what days they want with no guarantee that they will actually use that day.
EVERYBODY wants that but the provider. That business model doesn't work. If you do that with everybody you will go broke.
They must give a set schedule and pay regardless of attendance. Any additional days must be paid upfront and they are not guaranteed without prepayment and confirmation that you can take the child.

































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