I agree with this, except for the inside the house part. No way would they be coming inside my house. They need to earn that privilege and it doesn't sound like that will happen anytime soon.
If you are already having them inside your house, then I think you need to be incredibly firm and incredibly consistent with follow through. ie. "Please don't jump on my couches." Child jumps on couches. "OK, time to go home." Child complains. "I'm sorry, but since you cannot follow my rules, you cannot be in my house. You may try again next time. Goodbye" Same with when outside.
If their mom wasn't going to address her child's behaviour until four or five different people corroborated the story, I wouldn't plan on any support from her. Especially since her first response was "well, what did your kid do to her?"
They haven't been allowed to play in my house for a few.weeks now, not since MI just walked.into my house when my front door was open but my screen door was closed. I always always lock it but the one time I forget......
Always ensure that your child receives quality care by taking the time to investigate the provider and by asking for references! We simply cannot verify the claims of every daycare provider.
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