I once made an appointment to meet the mom at 11am. She wanted to see the daycare in action. (I don't do this anymore) She doesn't show up or call. Then she comes at 1:30pm. And she acts all surprised that I'm confused and miffed (to be polite) that she's way late. Anyway, I was really wanting to fill the space right away so I ended up signing a contract with her, did all the paperwork (an there is a lot!) And then I never saw or heard from her again. I tried calling but her voicemail box was full and when I could get through, she didn't return my calls. - You live and learn I guess.