Hi everyone,
I just wanted to know how you ladies would deal with rude daycare parents. I have a daycare family who comes part-time (Wednesday-Thursday). They have been with me before I officially opened.
In the past I use to do favours like allowing them to change days and a few times asked to come for full weeks. I know now that I made the mistake of allowing this.
This evening I got a text asking if I would allow them to change their days as they want to go on a vacation. I said no as I have more kids now and can't have an overlap. She then proceeded to ask again and implied vacation days (use a vacation day on the day she wants to go on vavcation and instead of her last day being July 10 it would be the following Friday) even tho that was something I completely got rid of and hand out a newsletter stating vacation days cannot be taken on stat holidays or the last four weeks of care. She damn well knows payment isn't by attendance its to hold a spot.
She then wanted me to allow her to stay past her end date (laid off and isn't interested in working so they cant afford to stay here) I nicely said no because I have a family who comes three days a week on the days you are not here and they are starting full time once you leave. So it isn't fair to me or them if I allow you to stay past your original end date.
The response I got was this exactly....
WOW FORGET I EVEN ASKED WE JUST WONT BRING HER TO YOU ON THAT DAY!
So I responded by saying I do not appreciate her attitude considering I have done many favours in the past. If she wants flexibility she needs to pay for a full-time spot. I do not allow vacation days and on top of that I increased my rates to $50 a day as of June 1st and allowed her to pay old rates of 45 per day until the finished to be kind.
She responds...
You don't like my attitude? Excuse me? I was asking a favour that I thought maybe we would be able to work out. I don't appreciate being accused of having attitude when I was merely trying to figure out an alternative day But you don't like my attitude? Ok I will drop my daughter off tomorrow for the day. have a nice night
I was pissed beyond belief at this point and I replied oh and I didn't hold anything back so I responded...."Forget I even asked then" and "wow" is that not rude? If you want flexability you need to pay for a full time spot. You are being extremely rude and disrespectful so when you drop off you are not welcomed into my home we will exchange at the door. I already did you a favour by letting you come on a different day last week. You don't get your way so you throw a fit. Grow up and my assistant will be here for training tomorrow so I expect a drama free morning.
I got no reply surprise surprise! I don't know if im missing something but im not going over my numbers and putting myself at risk or risking prison (like suzie said its a good thing my husband is a lawyer lol) so you can have a fun time at the cottage!!
Has anything like this happened to anyone else?