SHOW HER THE DOOR!!! Sorry but that IS NOT ok!! She should so pay those playdate fees and your late fees. I would tell her again the pick up time and drop off rules. If she picks up late again its an automatic termination. DO NOT go lightly on this one and say no worries it's ok. Show that your mad and that u lost money. Show ur text saying no to later pick up. Say u will not allow this again. If u go easy she'll start walking all over you. Show her your the boss. Ugh!! I'm like so fuming for you.....lol.