You are not alone!! Although mine is worst. The neighbours kids broke the handle off of my seesaw little tikes slide climber. Cost 250$ for that and it was my daycare kids favorite. I was so upset. One it was WEEKS after I got rid of it when she said oh you got rid of the seesaw and I said well I had to someone broke the handle and it was dangerous for the kids. She was like oh ya that was my kid!!! One she didn't even tell me her kid did it. Two she didn't even say sorry and three I asked for a replacement and she is refusing. These big climbers are always out on my front lawn because our backyard is small. So I said well he can't play on them then if he's just going to break it. But like she's going to listen when I'm not around. This is the neighbour I gave countless free daycare for cuz they needed help. And now I just found out they came into a lot of money and she's bragging how they're going on a trip and buying another car. But yet you can't even buy my kids a new slide or repay me for all the free daycare. Urgh!! Sorry that's my rant. At least you have a contact and it's a daycare kid. Sooooo get the mom to replace it. Such selfish ppl in this world.....sigh!!!