I guess the things I always recommend to parents are:

1. Open door policy. You want a place that hasn't got an issue with you walking in, any time. Of course, always be respectful of nap time and realize that we treasure that 2-3 hours, so never disrupt that. But any other time of day should be fair game. And use it.

2. Make sure to follow up on references. We give out those names and numbers for a reason. Call them. Talk to the people who have used the service before and have a genuine conversation about it. References should be past and current and there should be a decent number of them. I have 8, just in case someone is unreachable.

3. Ask about insurance!!!!! So many times I interview people and they have no idea to even ask. It's so, so important!

4. First Aid/CPR - make sure they've got it.

5. Know the regulations in your area regarding child/adult ratios and age restrictions. Bring this up in the interview so the provider knows that you're well informed and knowledgeable.

6. Get comfortable with your provider. I treat interviews as more of an informative visit. It's relaxed and parents can ask me anything they want. Follow your gut. Your instincts can carry you a long way in this process. When it's a good fit, you will probably feel it.

7. Look for a solid contract that outlines all the expectations/rules for that business. The contract is there to protect your interest as well as the provider's. This is very important!!! A word of advice - don't try to renegotiate the terms of the contract. Most providers put a great deal of time and consideration into their terms and polish it over the years. Trying to change it is a fast track to the waiting list.

Providers who are in this business as a serious career choice make their professionalism evident in their contract, daycare space, curriculum, menu...everything. Those who are in it to make extra money on the side generally try to incorporate their daycare space into their home with a shelf of toys in their living room, etc. There's nothing wrong with that, but it's not the same thing as a daycare set up by someone who's chosen it as a career. A dedicated space set up with well thought out centres, lots of toys in storage for rotation, a variety of crafts using different media, attention paid to all cognitive, physical and emotional areas of development are represented in activities and equipment. You get the idea.....go with your gut and ask lots of questions....and visit. You'll know when it's right.

Good luck!