It's all about how her contract is worded. If it says you are to pay for 10 days holidays regardless of of length of care then you owe her. If it doesn't say anything about it then I agree that for 3 months of care 3 paid days off is fair. It's all about how she has it worded. If she has failed to be specific in her contract then I think she needs to take the loss with you and make the change for all clients going forward.
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