I had a family take an infant spot and they were to start today, signed contract the whole deal...Then they said "We really just son't want to drop C**** off, I don't think that is the place for him" She left me a message saying this.
HUH?
You read my handbook knowing that A FULL MONTHS FEES ARE DUE IF YOU CANCEL ON THE FIRST DAY OF CARE, as well as your 150.00 deposit is kept?? Are people really that dumb?? (they didn't even show up for the first day and I purchased a highchair, as well as a playpen.)
I have left them a vm to say that I would like to dicuss thier choice with them-- to please get back to me as I want to deal with thier concerns--
If I do not hear back I intend on pursuing the matter legally after one week, any advice??
I also want to include the cost of the highchair and playpen.
What if they call back what to do?