That's why I don't do late fees. My husband has his MBA and they had courses that showed the research on late fees. Essentially late fees tell people they CAN be late, they just have to pay. For some people they don't care...they are entitled to be late as long as they pay. Which is fine if you like the extra cash but isn't fine if you don't want to work late!
For me, late once you get a warning, late twice you get a letter of termination. They are NOT entitled to be late. Now, if they call in a panic that they really got held up at work and are on their way I don't much care. Because life happens. BUT life doesn't happen on a weekly basis and you quickly know the types that will pretend it does. They just aren't welcome here.
If he's causing you grief write up a letter of termination due to the inability to follow the signed contracted terms. Find a family that respects you.

































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