If they are paying for 5 days of care...then they are entitled to 5 days of care even if they change their mind last minute. The spot is theirs they can do as they please with it.
If they happen to not use a day then I suppose good for you for making an extra profit by filling the day...but this would have to be done last minute (as in the morning of) because until they don't show up that day you can't really fill it.
Maybe I am mistaken...are you filling the unused days and not charging the original family the days that you fill with someone else?
I think the family is in the right to change their days last minute (since they pay for all 5 days) you are in the wrong for being upset and trying to not let them. If I were them and I was told I couldn't change my mind about which portion of my full time spot I actually use I would leave. It is my spot...all 100% of it. I get any and all priority in using it.




































