Threatened by parents!!!!

[crayolamom]

I have a contract that states I require a 2 week deposit and if a child does not properly transition within 3 weeks of start date, provider may terminate contract and retain full 2 week deposit. When parents signed this, it was not a problem. They never had a question about it and everything was ok.

Apparently now they have a difficult time with this section of my contract as soon as I decided to terminate child after 3 weeks for not transitioning properly ( and by this I mean screaming from 8-5 for 3 weeks as it was attachment parenting child ) and decided to file a formal complaint with Ministry of Consumer Services.

I decided to give ministry of consumer services a call and they pretty much stated for me to go look online...
She did mention that even though I have a contract for a private home daycare, it is still considered services/business that does not comply with Ontario laws as businesses in Ontario are required to return all monies/deposits oweing once a service has been rendered.

So even if families don't give a proper notice we must return deposit as that is Ontario law for businesses???

So my question is - does anyone know anything about this? I understand this applies to businesses such as retailers but private care?? and if this is true, what's the point of even having a contract then? why not just have a contract full of Ontario laws in it?

It just seems to me like the government is supporting us less and less and hoping that we all shut down