I am not to sure I even called a lawyer and they don't know how much of this is valid I don't really know. This same family wanted a receipt from me and I told them my accountant does them in Feb and they knew this already and told me this I didn't give them a recipt they would call the ministry of consumer services!
I gave them a receipt and now they are doing this because APPERENTLY the clause in my contract "In the case that a child is not properly adjusting to daycare within a 3 week timeframe, the provider may terminate the contract and retain the full deposit" is not accordance with the consumer protection act and that they were advised that its unethical for a service provider to terminate their services and retain payments for services not rendered. This is why I am confused! When I called the Ministry of Consumer Services they said there is no rules for deposit or refunds but she worded it as PAYMENTS it wasn't a payment I am not giving back it is the deposit.
She already threatened me with the ministry of consumer services over a receipt because she needed it now?