Extra long pickups

[mattsmom]

I would definitely either be speaking to her about the situation. I would let her know that since this process is taking time out of your evening, either she takes outdoor gear home or she comes earlier, no exceptions. Explain that your day is long enough and you would like to enjoy your dinner with your family without worrying about a client still being there. Closing time is closing time, that means everyone is out by that time!