Red Flags!!

[Suzie_Homemaker]

I think it just misunderstanding. Your fees from monthly but parent likely not realize extra charge for one day in November because it be Monday and 1st be Tuesday.

Parent find start daycare stressful. They worrying about baby being looked after by stranger, they worrying about go back work and not be with baby, they worry about extra cost on family income. Very stressful. Parent very wary when start daycare and worry if they made right choice for their child. Lot scare story about bad carer and they not know if they make good choice until some week into new arrangement.

She over-react but had been clearly explained before vs presumed she understand there will be one day fee for November, maybe she not feel so blindsided. Could be finances very tight and this cost not planned because mother not realize it due.

I just saying that her reaction might be factor of lot things in her mind.

To prevent happen again, must be clear if someone starting on different date to first that these costs applied. Or like lot of us, charge bi-week where it flat fee and easier for parent understand.