Thanks for the kind words ladies! It is all just so frustrating sometimes, i have a 2 and a 3 yr old in care rght now. And they are both challenging children, the 2 year old has just typical 2 yr old issues but the 3 yr old is just angry all the time. Makes for very long days. As far as my daughter's phone goes, I think I am going to keep the new one and reset the one I have since it is the model she wants but has double the memory of hers. She wants black but she will just have to deal with it. I am off from Dec 24 till Jan 3 so I hope I can recharge my batteries a bit an start 2016 in a positive frame of mind.