We found a new daycare provider from December, but wanted to give our current provider the months notice outlined in the policy. We feel that our son receives good care, but the owner is extremely difficult to deal with-- rude, standoffish, extremely defensive. All of this was more an annoyance until last week she texted my wife at 7:11am that she was sick (black Friday, shoulda seen that coming) and that she was closed. She's supposed to be open at 7:00am! As a result we didn't have time to find alternate care and my wife ended up losing a days' pay and putting her co-workers out to care for him.

We really can't afford to have this happen again if she decides to just suddenly be closed. She has already put us out for her vacation after notifying us that for the three weeks she would be gone that the daycare would be closed (her policy clearly states she would find an alternative for her away time, this is something we're going to bring up with the Health Authority).

When we voiced our displeasure she, as usual, became standoffish, told us she would keep the deposit and charge us for the week remaining. After deducting the deposit that would be $130-- I honestly couldn't care a less about the money. It's cheaper than losing a days' wage for my wife. But if not paying is going to compromise our chances of being reimbursed for her violating her vacation policy of finding a sub, then we'll pay, but otherwise I feel we've been cheated enough.