Actually, to post a review that she called in sick after she was supposed to be open on Black Friday is a statement of fact, provable through text, making it not slanderous. I think many parents would like to know that deciding to call in sick after your business is supposed to be open is totally inappropriate.

We're going to pay, and we're going to file a complaint about her breaking her own policy regarding a vacation substitute.

It won't take long for her other customers to realize the type of business she is running. I've dealt with many kinds of people and have tons of explosive texts and emails from her to prove her character. We'll move on and find someone professional.