Hi Ladies,

I finally filled my dayhome spot. The little girl was set to start November 30. The mom sent me a msg asking if everything was still good to go. I said of course and then asked if she would need an invoice or just receipts once a year. I also told her that I would pro rate the 30th for her. She then lost it and doesn't understand that her monthly fee doesn't include the 30th. She is accusing me of ripping her off because now I am asking for more money. I explained that her monthly fee is from the 1-31 in December and that November 30 is an extra day and I thought that I was being more than fair by pro rating it.

She also kept going on about how she is only using 15 days in December and paying FT. Which I explained to her and she signed in the contract. This spot is for FT. The fee is the same every month even if you don't utilize all the days. I told her that if she only wanted to pay the monthly fee she can, but her daughter won't be starting on the 30, she is welcome to start on the 1.

I told her to swing by for her copy of the contract or pop in to talk. She will be coming to talk about it.

This...all before we even begin. She even said to me "I feel that this is a very bad start to a relationship where you watch my daughter". That's uncalled for....it's her mistake. Sure it sucks if she didn't budget for that additional day, but she shouldn't be blaming me.

Ugh...the day started out so well and now I am stressed. What a month for this to happen. BTW she told me that she couldn't afford to bring her daughter to my dayhome then. ga!