ABSOLUTELY NO misunderstanding here suzie_homemaker....t hey were asked...they said no....I am FREE to do WHATEVER I wish on that day....I do not get paid if I am not available...but I WAS AVAILABLE....they changed their mind after the fact and it was too late...my appt was booked and I am keeping it....and for the record...this is NOT the first time these people have done this...I WON'T TOLERATE IT ANYMORE.....absolute ly ridiculous....people who treat the person who cares for their most PRECIOUS GIFT....r u kidding me lololololol