Quote Originally Posted by Daycare Momma View Post
She's always on time with payments and has always been respectful. This actually really surprised me. I suspect she's just having trouble getting out the door sooner but we're talking 10/15 minutes sooner is all she needs.

Thanks for the feedback.

So, it sounds like they really just struggle with leaving that little bit early. 10-15min doesn't sound like much but when you consider all that a family needs to accomplish early in the morning it is understandable. Since they are respectful and a good family then maybe see how you can accommodate while they try and get things together on their end.

Is the child fully dressed when they come (in snow suit)? If so, try having mom drop the child with you (where ever you are in the bus process) and mom brings the bag in to the house (or hangs it on your door knob). If the child isn't fully ready them mom will need to do that before coming as you can't stop mid-process to dress another child.

I would communicate with mom as to how you will do your best to help her, but that ultimately you need her to try and shift their drop off as well for the benefit of all. If they are a good family I wouldn't want to ruin a good relationship over a few minutes of time (within your regular open hours). You never know what the next family could be like should this family choose to find a daycare that allows them to come as they please!!!