Parent changing contract

[mickyc]

You need to talk to them about it and find out why the change. Then decide if you want to continue with them or tell them it won't work.

I am open from 7:30-5 and families are allowed to use any amount of that time that they need. All my families are on a regular schedule though so I always know when to expect everyone. I just ask if they are needing to change their time on any day that they let me know in advance - usually the day before.

[Snowmom]

You've gotten great advice. I just wanted to chime in about how you asked if it was ok to confront the issue.
This is your business, your decision, your rules.
So many of us forget this way too often.
Just because a parent pays for a service, does not mean they dictate any rules, regulations, procedures, etc. They are NOT your employer.
I'm not saying good communication regarding the needs of their child isn't important.
I'm saying that they don't get a say in how you run your business.
They can either agree to the terms of your contract or find another provider who offers what they need.